Measuring Performance

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by Phil Dean, Budget and Policy Manager Utahns care not only about how much they pay in taxes, but also about the personal and public value of government services provided in return for those mandatory payments. With that in mind, good performance measures encompass a cost / benefit analysis—a way to look not only at cost, but also the volume …

Utah Ops Conference 2014

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We are pleased to announce the Governor’s Office of Management and Budget’s first annual “Utah Ops Conference”, scheduled for September 3-4 at the Sheraton Hotel and Conference Center in Salt Lake City. The conference will focus on continually improving our operations and getting the most for every taxpayer dollar. Day one of the conference will include our keynote speaker, Fraser …

Three Steps to Better Meetings

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by Jeff Mulitalo, Operational Excellence Consultant Meetings are a routine and predictable part of organizational life. Meetings are so routine that  they are often conducted merely because they always have been–becoming entities unto themselves. In some cases, meetings become like a boat having gone adrift–retaining the appearance of its designed purpose but ultimately “without motive power…and anchor or mooring” (Merriam …

The Danger of Backlogs

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By Steve Cuthbert, Director of Operational Excellence What happens when we have unplanned expenses that exceed our monthly budget? In the ideal situation, we have extra savings in our bank account to cover these instances. Many times, however, we don’t have the necessary savings and need to use credit to cover the expenses. Using credit, especially a high amount, can …

A Well Designed System

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By Kristen Cox, GOMB Executive Director Last summer, I got my husband to agree—reluctantly—to tackle our backyard in a big way. Our home sits on an odd lot and our backyard is designed in such a way that much of our space is unusable. With two boys and a dog, I want a place where our kids can hang out …

2014 Budget Highlights

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as compiled by Juliette Tennert, Budget Director and Chief Economist Total FY 2015 Appropriations Appropriations from all sources total $13.5 billion, up approximately 5.1% over FY 2014 as appropriated last year Appropriations from the General Fund and Education Fund total $5.8 billion, up approximately 5.9% over FY 2014 as appropriated last year New Revenue $144 million in new one-time unrestricted …

The Art of Simplicity

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By Kristen Cox, GOMB Executive Director Our world is filled with organizational cultures that seem to thrive in complexity. Oftentimes, we take pride in the intricacy and sophistication of our systems. In contrast, I’ve come to believe that the volumes of data, charts, and reports our organizations produce often result in clutter rather than clarity. Writing a one page essay, for …

Avoiding Rework

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by Chad Whitlock, Operational Excellence Consultant Remember the Bridgestone/Firestone recalls from the turn of the century? How about the Sony batteries that were overheating and causing Dell and Apple laptops to become high-tech campfires? Then there are the Braun coffee/espresso machines that caused glass carafes to break (a problem that persisted for two years spanning multiple products). And speaking of …

Nothing Hokey About Poka Yoke

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by Scott Baird, Operational Excellence Consultant I had just finished my delicious burger and fries and was heading out the door to my next appointment. Being the ever-gracious patron that I am, I picked up my tray, wrappers, cup, and used ketchup packages and headed out. Without thinking, I dropped everything—including my TRAY—into the garbage can. About two steps out …

Budgeting 101

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by Juliette Tennert, Budget Director and Chief Economist Utah’s budgeting process provides the framework and funding for public services and programs. Dollars provided through the budgeting process can help policy ideas move from concept to reality. However, the state budget reflects more than just dollars and cents. At a fundamental level, the budget expresses Utah values and priorities. State budget …