State leaders announce year-end budget surplus

jessicalarsen Press Releases

State leaders announced Wednesday that the State of Utah will close out the prior fiscal year (FY 2018) with a budget surplus. This announcement comes as the Division of Finance wraps up its yearly analysis. Under the division’s current calculation, it will deposit $107 million into state reserve accounts and the Industrial Assistance Fund. After accounting for these transfers, the …

Utah Highway Patrol Graphic

Utah Highway Patrol Finds the Ticket to Success

jessicalarsen Newsletters, Success Stories

Watch this video to learn how the Utah Highway Patrol, housed within the Department of Public Safety, implemented operational improvements and achieved big results. Congratulations to the Utah Highway Patrol for its commitment to finding ways to better serve customers, employees and taxpayers.  

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Sales Tax Reform in the 2019 Legislative Session

jessicalarsen Blog, News

The way state and local sales taxes are currently set up is not conducive to Utah’s prosperity long term. Middle- and low- income residents pay a higher percentage of their incomes in state and local taxes than high-income households. And, to make matters more serious, the sales tax base is eroding. Around 40 percent of economic transactions are covered by …

SLC Skyline at Night

Index Ranks Utah #1 for Q3 of 2018

jessicalarsen Economic Reports, News

The Index of State Economic Momentum ranked Utah #1 for the third quarter of 2018. The index ranks states on personal income growth, employment growth and population growth. Report (login required): https://www.ffis.org/node/4934

Photo of Utah Occupational Safety and Health Division staff on a job site

Occupational Safety and Health Division SUCCESS Story

jessicalarsen Success Stories

Goal of Success System This SUCCESS system is housed in the Commission’s Occupational Safety and Health Division (UOSH). The goal of the system is to issue UOSH citations within 45 days of the date of the opening conference. By statute, UOSH has six months to issue a citation. However, six months can be a lifetime on a job site and …

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Driver Licence Division SUCCESS Story

jessicalarsen Success Stories

Goal of Success System The goal of this SUCCESS system is for Driver License Division customers to receive the highest level of service and experience consistently short wait times. Strategy The strategy for achieving this goal focuses mainly on excellent management of a queuing system in order to maximize system flow. The queuing system allows Driver License Division field offices …

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Captive Division SUCCESS Story

jessicalarsen Success Stories

Goal of Success System The Utah Insurance Department’s Captive Division implemented its SUCCESS system to meet the increasing demands of regulating captive insurers. Since 2008, the number of Utah-licensed captive insurers has grown an average of 27 percent annually. In that time, the State went from 93 licensed captive insurers to a high of 593. To handle the increasing workload …

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Division of Consumer Protection SUCCESS Story

jessicalarsen Success Stories

Goal of Success System A key role of the Division of Consumer Protection is investigating complaints consumers have about transactions with businesses. The complaints vary widely and can potentially fall under one of more than 15 different statutory schemes enforced by the division. However, all the complaints have something in common: they matter to the individual who filed the complaint. …

Photo at the Utah State Hospital 6 Months of Quality Improvements Event

Utah State Hospital SUCCESS STORY

jessicalarsen Newsletters, Success Stories

Goal When an individual is found by a judge to be “Not Competent to Stand Trial,” he or she is ordered to receive competency restoration services by the state. Services include various clinical and pharmacological methods to improve the individual’s mental capacity to understand the court process and be capable to participate in his/her own defense. Utah’s forensic services are …

Utah Office of Tourism SUCCESS STORY

jessicalarsen Success Stories

Goal of Success System The Utah Office of Tourism’s SUCCESS program aims to distill its many marketing and promotional activities into a single, easy to understand measure to gauge operational performance over time. Virtually all of its programs directly or indirectly drive out-of-state traffic to its consumer website, www.visitutah.com. To ensure that the Office of Tourism’s SUCCESS measure is based …