Building On Success 2019 – Awards

jessicalarsen News

More than 1,100 individuals from both the public and private sectors gathered Sept. 9 and 10 for Building on Success 2019, the sixth annual Utah operational excellence conference. The theme for this year’s conference was Unleash Your Full Potential. During the event, the Utah Governor’s Office of Management and Budget presented awards to Utah agencies and individuals embracing the mindset …

Applying Triage at the Utah Driver License Division

Colby Oliverson News, Newsletters, Success Stories

In the past five years, the Utah Driver License Division has dramatically reduced average wait times for all of its 13 field offices—even with an average of 1,200 additional customers per month since the project began. How did the division achieve such exciting results? Simple—by applying the concept of triage to manage flow. Triage Triage is a concept that assigns …

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Implementing Standard Work at the Utah Occupational Safety and Health Division

Colby Oliverson Newsletters, Success Stories

In January 2016, the Labor Commission’s Utah Occupational Safety and Health Division (UOSH) applied the concept of standard work to its workplace inspection process with the goal to issue citations (for when workplaces are found to have a recognized hazard) within 45 days from the opening of an inspection. By statute, UOSH has six months to issue a citation. However, …

Update on Higher Education Strategic Planning Commission

Colby Oliverson Newsletters

According to a report published by Georgetown University, over 95% of jobs created since the Great Recession require post-secondary education. The 21st century economy requires a dynamic and educated workforce. Post-secondary education levels correspond to higher average income and less government dependence. And whether it is supporting our children and/or others as they go through college; attracting employers looking to …

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Tax Modernization: Utah’s Transportation Funding Problem

Colby Oliverson Blog

Introduction As has been widely publicized, Utah’s tax system must be modernized to maintain the core government services that contribute to our high quality of life. And while it can be said that Utah has adequate tax revenue, the problem centers on the allocation of that revenue.   One such issue is the mismatch between gas tax revenues and the …

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Implementing Full Kit at the Utah Office for Victims of Crime

Colby Oliverson Newsletters, Success Stories

Part of the Utah Office for Victims of Crime’s (UOVC) mission is to provide financial compensation to innocent victims of violent crime for their out-of-pocket, crime-related expenses. This requires a UOVC reparation officer to receive information from the victim, victim advocates, treatment providers, law enforcement, prosecutors, courts, and other partners to determine if and how the office can help. By …

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Implementing Standard Work at the Utah Occupational Safety and Health Division

Colby Oliverson Success Stories

By implementing standard work for its inspections of workplace hazards, the Utah Occupational Safety and Health Division now completes an impressive 83% of cases within 45 days, up from 45% in Jan 2016—an astounding 38% improvement. The division significantly sped up its processes while maintaining quality. Congratulations to the awesome team at the Division for all their hard work and …

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The Tax Foundation’s Guide on Modernizing Utah’s Sales Tax

Colby Oliverson News

The nation’s eyes are on Utah as, once again, our state leads out in taking on hard issues, according to the Tax Foundation, one of the country’s leading tax policy research institutes. While tax policy certainly isn’t exciting to everyone, it is foundational to a high-performing economy and well-run government. Follow this link to read the Foundation’s Report.

Simplifying the Procurement Process

jessicalarsen Newsletters, Success Stories

The Department of Administrative Services’ Division of Purchasing has developed and tested a new procurement model called value-based procurement. The objective of the new model is to provide quicker results and better outcomes for both agencies and vendors.  One of the biggest problems with the traditional procurement process is government agencies prescribe the solution as part of their solicitation without …