Utah State Capitol

Implementing Standard Work at the Utah Occupational Safety and Health Division

Colby Oliverson Success Stories

By implementing standard work for its inspections of workplace hazards, the Utah Occupational Safety and Health Division now completes an impressive 83% of cases within 45 days, up from 45% in Jan 2016—an astounding 38% improvement. The division significantly sped up its processes while maintaining quality. Congratulations to the awesome team at the Division for all their hard work and …

Capitol with Cherry Blossoms

The Tax Foundation’s Guide on Modernizing Utah’s Sales Tax

Colby Oliverson News

The nation’s eyes are on Utah as, once again, our state leads out in taking on hard issues, according to the Tax Foundation, one of the country’s leading tax policy research institutes. While tax policy certainly isn’t exciting to everyone, it is foundational to a high-performing economy and well-run government. Follow this link to read the Foundation’s Report.

Simplifying the Procurement Process

jessicalarsen Newsletters, Success Stories

The Department of Administrative Services’ Division of Purchasing has developed and tested a new procurement model called value-based procurement. The objective of the new model is to provide quicker results and better outcomes for both agencies and vendors.  One of the biggest problems with the traditional procurement process is government agencies prescribe the solution as part of their solicitation without …

Dept. of Alcoholic Beverage Control SUCCESS Story

jessicalarsen Success Stories

Many organizations fall into the trap of forecasting demand as a go-to solution for all products and services. Over the past year, the Governor’s Office of Management and Budget has worked with the Utah Dept. of Alcoholic Beverage Control (DABC) to improve operations. In the past, DABC tried to forecast demand for its products. It also relied on vendor discounts …

Dept. of Workforce Services

Applying FITT to the Family Employment Program

jessicalarsen Newsletters, Success Stories

In April 2017, the Workforce Development Division (WDD) housed within the Department of Workforce Services implemented a 15-month pilot in the Family Employment Program (FEP). The Family Employment Program is a temporary cash assistance program for families with a 36-month lifetime limit. The pilot incorporated Theory of Constraints principles and family-focused philosophies into the program service delivery model with the …

UDOT Snow Plow


jessicalarsen Newsletters

By: Utah Department of Transportation The Utah Department of Transportation had a problem with its snow plows: budget cuts and declining equipment quality. The department first thought more money was the only solution. After working with the Governor’s Office of Management and Budget (GOMB), this mindset changed leading to exciting results.  “Our budget had been cut – by a lot,” …

Capitol with Cherry Blossoms

2019 Legislative Session Outcomes

jessicalarsen Newsletters

The 2019 Legislative Session has come to a close. As a state employee, you may be wondering what bills passed and what impact they may have on you. This article highlights a few key takeaways from the session:  Tax Reform: Tax reform was one of the most-talked-about issues this session, and it will continue to be at the forefront of …

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Governing – A Performance Innovation That Actually Works

jessicalarsen News

[Kristen] Cox is a practitioner and advocate of the “theory of constraints,” which looks at the goals and the core problems that prevent systems from achieving their objectives. Cox says that the theory of constraints is more than just process improvement. It “is all about helping people get clear on designing the right policy or service in the first place …

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Trib Talk – Tax Reform

jessicalarsen News, Uncategorized

During his State of the State Address, Utah Gov. Gary Herbert said his number-one priority for the 2019 legislative session would be the development of a more equitable, simple and sustainable tax system. On this week’s episode of “Trib Talk,” Governor Herbert, his deputy chief of staff Paul Edwards and Kristen Cox, executive director of the Governor’s Office of Management …


Utah tax reform: Why the sales tax and why now

jessicalarsen Executive Director Articles, News

By: Kristen Cox, Executive Director, Utah Governor’s Office of Management and Budget (originally published in Utah Policy ) Utah is widely recognized as one of the best-managed states in the nation, and for good reason. Leaders and residents think ahead and tackle issues before they become a crisis. Tax reform is no different. We need to make the necessary changes …